What Is Civil Religion and How Does It Affect Christians Free Essays

Abstract: What is civil religion and how does it affect Christians? That is the question that this paper will examine. This paper identifies what civil religion is and how it has evolved over the years. In the Literature Review, this paper examines and summarizes the different sources’ opinions and definitions of civil religion. We will write a custom essay sample on What Is Civil Religion and How Does It Affect Christians or any similar topic only for you Order Now It also discusses how politicians do not actually use the term â€Å"civil religion,† but imply it in their speeches. This paper discusses the themes of civil religion and how various authors predict that this may become a universalized religion. Then it ill discuss all four authors’ different conclusions on civil religion and how they think that civil religion will affect America and religion. The paper concludes by looking into the future and explaining how civil religion does and might affect Christians. Introduction: Robert Bellah defines civil religion as â€Å"the public religious dimension that plays a crucial role in the development of American institutions that is expressed in a set of beliefs, symbols, and rituals†(228). The term â€Å"civil religion† was first coined in the 8th chapter of Jean-Jacques Rousseau’s book The Social Contract (1762). For Rousseau, civil religion was simply a form of social cement, providing the state with sacred authority to help unify itself. Rousseau’s simple outline of the principles of civil religion is: (1) Deity, (2) life to come, (3) the reward of virtue and the punishment of vice, and (4) the exclusion of religious intolerance (252). Rousseau believed that this group of religious beliefs is universal and that the government has a right to sustain it. He also said that individuals’ religious opinions are outside the bounds of the government (252-253). History has made many different references to forms of civil religion, ut the main study done by Robert Bellah and Martin Marty took place in the 1960s and 1970s. They studied civil religion as a cultural phenomenon in an attempt to identify the principles of civil religion. In the United States, civil religion is commonly referred to as â€Å"Judeo-Christian tradition,† intended to include several monotheisms that are pr acticed in the United States (Wikipedia). While looking into civil religion, we will see different scholarly arguments and the affect it may have on Christianity. Summaries: In researching civil religion, I found many books and essays that give definitions and iews on civil religion. Robert Bellah is the main voice of this movement and has written many articles on this topic. In the article â€Å"Civil Religion in America† by Robert Bellah, civil religion is defined as â€Å"the public religious dimension that plays a crucial role in the development of American institutions that is expressed in a set of beliefs, symbols, and rituals†(228). Bellah claims that civil religion has its own seriousness and integrity and that it requires the same care in understanding as any other religion does (225). In his article, Bellah tells us where the idea of ivil religion comes from. He claims that the Declaration of Independence has four references to God, and that the founding fathers’ words and acts are what shaped the form and tone of civil religion today (231-232). He continues with the description of civil religion today. Bellah ar gues that civil religion at its best is a genuine apprehension of universal and transcendent religious reality as seen through the experience of the American people (238). He predicts that American civil religion may become a part of a new civil religion of the world. The difference eing that instead of it being drawn from Biblical traditions, it would be drawn from religious, non-biblical traditions (245). Later Bellah wrote â€Å"American Civil Religion in the 1970s† in response to the criticism he had received from his previous article â€Å"Civil Religion in America. † He begins with claiming the rights to the term â€Å"civil religion†. He claims that although there are many references to â€Å"civil religion† in previous years, he is the one who coined the term (255). There is some disagreement on this claim. Some agree with Bellah, but others argue that Jean-Jacques Rousseau coined the erm in his book The Social Contract. Although Rousseau might have coined the term, Bellah’s and his definitions of civil religion have some differences. While Rouseau saw it as a form of social cement that provided the state with sacred authority to help unify itself, Bellah views it as a public religious element that is vital to the maturation of American institutions. Rousseaus’s definition is simpler, because the year in which he defined civil religion, allowed a simpler definition. Bellah says that the distinction between civil religion and public theology is a major ontribution to the discussion of civil religion (258). Bellah further claims that a variety of public theologies is a guarantee to the honesty of civil religion (259). He suggests that American civil religion is a current reality and one that we will probably grapple with in the future (264). Bellah does not think that American civil religion is dying, but it is rather pointing to the fact that some linkage between religion, morality, and politics seems to exist (270). He closes by stating that â€Å"the crisis in the civil religion is deepening even more rapidly than I had expected† (272). In â€Å"Civil Religion and America’s Inclusive Faith,† Barry Hankins seeks to give us a better understanding of what civil religion is, its evolution into what it is today, and its role in politics. Hankins claims that most American presidents â€Å"have integrated religion into their political speeches† and that scholars have labeled this integration â€Å"civil religion. † He defines civil religion as the blending of religion and patriotism to the point that it is impossible to separate them from another. Hankins says that this occurs when either politicians discuss eligion or when pastors discuss political or national affairs. He continues with how in a country like the United States, civil religion can potentially fail if it excludes too many people; therefore, it needs to be an inclusive faith. Hankins claims that in the evolution of American civil religion, it has employed five themes consistently: the first theme is the â€Å"chosen nation themeâ € , second is â€Å"civic millennialism†, third is the theme that there must be â€Å"a form of religious consensus or common thread that binds people together religiously†, fourth theme is a â€Å"fusion of iblical beliefs with a deistic notion of God that is very general†, and fifth is the theme of â€Å"historical authentication. † Hankins continues with the discussion on how different presidents have employed civil religion and its themes throughout the years. He ends with the claim that the form of civil religion that best fits the description in his essay is a priestly or pastoral civil religion (Hankins). Hankins and Bellah discuss the different presidents who have mentioned civil religion in passing. Though the presidents may not have used the term â€Å"civil religion,† these writers ssert that it was implied. They use quotes from these presidents for the benefit of their own argument. Those presidents are John F. Kennedy, Dwight D. Eisenhower, Benjamin Franklin, George Washington, Abraham Lincoln, George W. Bush, and Ronald Reagan. Bellah and Hankins claim that because of their attempt to integrate politics and religion, and their vague references to God, these men unconsciously advocated civil religion (Hankins). The interesting thing about Hankins is that he does not limit civil religion to poli ticians, but rather includes pastors in his discussion as well. Hankins tells us that the definition of the integration of civil religion is when either politicians mention religion or when pastors mention political or national affairs (Hankins). The Pew Forum panel discussed the topic of â€Å"God Bless America: Reflections on Civil Religion after September 11. † There are seven participants in this discussion panel, who are: Peter Berkowitz, Derek Davis, Amber Khan, Richard John Neuhaus, Clarence Newsome, Manjit Singh, and Melissa Rogers. As the moderator of the panel, Melissa Rogers begins by giving us a brief overview of the term â€Å"civil religion. She says that most people identify the term â€Å"civil religion† with the work of Robert Bellah, who says that civil religion in America is an understanding of the American experience in light of ultimate or universal reality. The panel continues with the different participants’ views and thoughts on civil religion. Civil religion is described as a confused subject, with t he confusion starting at the very term itself and that, for the most part, it is all about meaning. The panel continues on to claim that civil religion becomes extremely broad and very generic in its expression. At the end of the discussion, the panel claimed that with civil religion â€Å"we are making a distinction between discovery of certain political values and systems as distinct from the moral justification (Pew Forum Panel). One may agree with this statement, while others may not. Those who don’t agree may argue that while there needs to be a separation between â€Å"church and state†, there also needs to be a connection. If we did not have a form of connection between the political and religious realm, we would not have the religious freedom that we enjoy today; because if the politicians did not elieve in God, they would not care if we had or did not have religious freedoms. In â€Å"Bellah’s Civil Religion,† Robert Stauffer begins by giving us a summary of Robert Bellah’s essay â€Å"Civil religion in America†. Then Stauffer proceeds to discuss some of the problems that he sees in Bellah’s work. Stauffer does not cover Bellahâ€⠄¢s historical rendition, but rather assumes that American historians will deal with it and leaves the task to them (392). He claims that Bellah’s work is styled in a Durkheimian perspective. Stauffer is also concerned with Bellah’s verdict of our current American condition. He says that Bellah moves too fast from the judgment of corporate hegemony, worry over the cult of success, and the disregard for those who are reduced to penury, to the presumption that America is portrayed by a widespread despair and sense of direction. Stauffer concludes by claiming that Bellah’s evolving opinions about civil religion serve as an inspiration to scholars of religion and society (393). Stauffer also states that while he is grateful to Bellah for his contribution in this area, he is worried that Bellah’s growing stature might prevent us from questioning and criticizing his assumptions, claims, and hopes 394). Literature Review: As civil religion has evolved over the years, there are different trends and themes in its patterns. We read Hankins’ claim that civil religion has employed five themes consistently through the years, and that he is worried that civil religion could potentially fail. He claims that this will happen if American civil religi on excludes too many people. Hankins says that civil religion needs to be an all inclusive faith. In Bellah’s first article on this topic, he predicts American civil religion may become a part of a new civil religion of the world. Then a couple of ears later, Bellah wrote another article entitled â€Å"American Civil Religion in the 1970s. † In this article, he suggests that American civil religion is a current reality and one that we will continue to deal with in the future. Then Bellah decides that there is some linkage between religion, morality, and politics that exist and are needed. At this point, Stauffer steps into the scene. He finds irony in the fact that much of the criticism of civil religion, implicitly of Bellah’s work, has centered on the success of maintaining commitment to the social order, the success of utilitarian ulture in the United States, and the divisiveness that comes from the imposing new, holistic systems of belief. Stauffer argues that in a society with revolutionary origins, this problem of civil meaning will be both primary and repetitive. The Pew Forum panel concludes their discussion by stating that civil religion is a confused subject – the confusion starting at the very term itself – and by claiming that it becomes extremely broad and generic in its expression. Hankins claims that civil religion can come in the form of priestly or pastoral religion, because oliticians have used it to soothe and comfort American people in times of distress. Bellah concludes both of his articles by mentioning what he calls the â€Å"third crisis†. The â€Å"third crisis† is the attainment of some kind of viable coherent world order that would ensue from the universalizing of civil religion. Looking towards the future of civil religion, we ask, â€Å"what does civil religion mean for Christians and how does it affect us? † Civil religion acknowledges that there is a God, but does not make any mention to Heaven. With civil religion, we realize that there is a God and that any different beliefs, symbols, and rituals go with each religion. But that is as far as it goes. There is no faith or spiritual things. Faith requires a belief in God and in Heaven. It requires us to put our trust fully in Christ and go beyond the term â€Å"religion† to a relationship with Him. The Bible says in Hebrews 11:6, â€Å"But without faith it is impossible to please him; for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently seek him. † Faith is believing. Civil religion is not believing, but rather is admitting that there is a â€Å"higher power† ver us. While we need a form of civil religion to allow us to mingle with people of different religious beliefs, as Christians we need to be wary of civil religion. We need to be vigilant in our endeavors to not allow civil religion to become the â€Å"main stream† of religious beliefs. If it become the â€Å"main stream†, it will become the unified religion of the world and faith in Christ will be lost. Civil religion is unsustainable because it is trying to be pluralistic. This pluralism seeks to unify all religions (muslim, hindu, catholic, protestant, baptist, mormon, etc) into one, ut this is not possible without the different religions giving up their differences. In giving up these differences in the various religions, we would give up our faith in God, our belief in Heaven, and in everything that distinguishes us from other religions. This would be a negative affect on Christians, because we are to be the â€Å"light of the world† and the â€Å"salt of the earth† as God calls us to be. If we give these up for civil religion, we will no longer be what God has told us to be. Yes, we need to have some religious understandings amongst all religions, but we need to be cautious as Christians to not lose our faith in Christ. Future Directions: In the future, I believe that civil religion is going to begin posing major problems for Christians. As of now, not many Evangelicals have said anything on the topic of civil religion beyond identifying it, but soon they are going to need to. Beliefs and faith are beginning to be pushed out of the picture and the more universal civil religion is stepping in. We can see it happening throughout the country as more laws are being instituted that reduce our religious freedoms. Though the term â€Å"civil religion† is not usually used by lawmakers and the government, it is implied and is a danger to Christians. I believe that within a few years, civil religion is going to become the norm and we are going to lose our religious freedoms as a push to a universalized religion is made. I also believe that we are going see more articles on this topic, and that Evangelicals are going to become involved in trying to stop this â€Å"third crisis† in America. Works Cited Bellah, Robert. â€Å"Civil Religion in America. † D? dalus, Journal of the American Academy of Arts and Sciences 96. 1 (1967): 1-21. Print. Berkowitz, Peter, et al. â€Å"God Bless America: Reflections on Civil Religion after September 11. † The Pew Forum . Washington, DC. 6 Feb. 2002. The Pew Forum on Religion Public Life. Web. 15 Apr. 2012. . â€Å"Civil Religion. † Wikipedia. Wikimedia Foundation, Inc. , n. d. Web. 20 Feb. 2003. . Hankins, Barry. â€Å"Civil Religion and America’s Inclusive Faith. † Liberty Magazine Jan. 2004: n. pag. Liberty Magazine. Web. 15 Apr. 2012. . Rousseau, Jean Jacques. The Social Contract: And, the First and Second Discourses. New Haven: Yale University Press, 2002. Print. Stauffer, Robert E. â€Å"Bellah’s Civil Religion. † Journal for the Scientific Study of Religion 14. 4 (1975): 390-395. JSTOR. Web. 19 Apr. 2012. How to cite What Is Civil Religion and How Does It Affect Christians, Papers

Concepts of Self-Efficacy and Self-Handicapping- myassignmenthelp

Question: Discuss about theConcepts of Self-Efficacy and Self-Handicapping. Answer: Self-descriptions found in American college students and Japanese college students According to Gelfand, Chiu, and Hong, the majority of American college students tend to provide self-descriptions based on personality traits. In contrast to that, Japanese college students are more inclined towards describing themselves in terms of group membership and social roles. In a study conducted in the late 20th century, around 58% American students considered personality traits to be amongst the top-five self-descriptors whereas only 18.6% Japanese college students chose the personal self as the parameter for self-description. This contrasting behavior is largely due to the society both American and Japanese college students live in. Concept of Self-handicapping Many authors have defined self-handicapping in their own ways. However, the term generally means the attitude of individuals towards the certainty of the outcomes of their tasks. It refers to the instantiation of failures by individuals who are uncertain about the results of their ability in any task. Higgins, Snyder and Berglas, have illustrated it with an example of a drunkard man who lives a lavish life. He externalizes his failure of being a socially active person to his lavish upbringing, having no need to carry out responsibilities. The aim of self-handicapping, especially amongst students is to protect their self-esteem by externalizing the reason for their failure (Aka 288). Dialectical synthesis of nature and nurture The dialectic involves three elements, the thesis, the antithesis and the synthesis. Thesis is the generation of an idea or a concept, antithesis is the contradicting argument opposing the thesis and synthesis is the understanding of thesis and antithesis. It can be demonstrated with an example where students in a class are asked to debate on the importance of nature that is biological characteristics and nurture that is upbringing (Smith and Korydon). While debating on both issues, students reach a point where they discover that both nature and nurture influence human psychology. The nature is the thesis and nurture is the antithesis. When these two extremes are coalesced, it forms the dialectical synthesis of nature and nurture. Three Neurological systems defined by reinforcement sensitive theory J.A. Gray was the first to devise the Reinforcement Sensitivity Theory (RST) in the year 1970 where he talked about the three neurological systems that emphasize personal differences in individuality and psychology. First is the behavioral approach system (BAS) where behaviors anticipated to seek rewards are motivated. Activation of this system results in the desiring for exhilaration, demonstration of extraordinary perseverance and elation when rewarded. Second is the fight-flight system (FFS) where behaviors expected to avoid fear, panic and anxiety are motivated. Third and final one is the behavioral inhibition system (BIS) that involves resolution of conflicts between challenging goals. Differences between problem-focused and emotion-focused coping There are many differences between problem-focused and emotion-focused coping. However, the one basic difference may be outlined here. When a person copes with a certain situation causing stress through engagement in or active planning to overcome the stress situation, he uses the problem-focused coping strategy. Taking help from mentors, managing time to tackle situations are included in problem-focused coping. On the other hand, emotion-focused coping involves a persons engagement in activities like meditation to cope with a stressful situation. Other ways of emotion-focused coping also includes distraction, eating comfort foods, drinking alcohol and so on. Evolutionary psychologists on difference between men and women Evolutionary psychologists believe that the basic difference between men and women arouse from their different reproductive status and abilities. Women, they say, possess traits that allow them to protect their offspring because they are responsible for its birth. According to the theorists, women in three past were exceedingly good in perceiving and hence evolved traits softer to that of men. On the other hand, men are less interested in reproduction are less selective about their mates. In addition, they were exceptional hunters with their superior throwing skills and thus were considered physically superior to women. Banduras concept of self-efficacy in relation to self-determination theory Self-efficacy, in simple terms, is the belief of a person that he or she can influence a situation or make a difference. Albert Bandura related self-efficacy to motivation, which is a psychological activity. When one feels motivated that his or her actions can change the outcome of a situation, he or she is said to be self-efficacious. Self-efficacy has inherent connection with the self-determination theory. Proposed by Edward L. Deci and Richard M. Ryan, the theory encourages human motivation. The motivation that ones choices and actions can influence the results of a particular situation is the basic principle that underlies this theory (Deci and Ryan 95). The hopelessness model of depression According to the hopelessness theory of depression, an individual who attributes any negative situation as his or her own fault is at a bigger risk of being depressed. To elaborate it further, those who point a pessimistic event to inner, constant, and inclusive causes were at bigger probability of developing depression. A person who had a heated argument with an acquaintance attributes it to his own weaknesses such as poor communication skills (inner) that is not likely to change (constant) and that is more likely to affect future communications with others as well (inclusive), is an example of this theory. Problem of self-regulation and its intervention One has to focus on the three vital psychological needs, as per the self-determination theory- autonomy, competence and relatedness. In order to achieve desired results in studies, one has to take control of his or her own behavior. To give an example, while studying in-group, one can develop the skills to motivate other peers that the specific subject is fruitful and interesting. Secondly, having the belief that one has the capability to direct the result of an activity can largely help in developing good study habits. Lastly, connecting with peers and exchanging ideas would greatly benefit the outcomes of the activity, group study in this case. Internal and external locus of control Yes, it is better to have an internal locus of control than possessing an external locus. Internal locus of control is the idea that an individual feels that he or she can control the events or situation. External locus refers to the idea that a person always blames external factors for any negative situation. Thus, it is better to have control over things and situations rather than blaming others. However, internal locus can be damaging to ones own well being as it has a may lead to depression. It is an established fact that too much control over anything is negative. There must be a balance in both internal and external locus of control. According to learned helplessness, repeated contact to uncontrollable and adverse situation leads to the belief that the situation is inescapable even though that might not be the case. This leads to a deteriorated mental health that is depression (Ncbi.nlm.nih.gov). Evaluating the ways that ensures equal opportunity for men and women Apart from the biological differences, men and women have visible psychological differences that evolved with time and as per situation. It is thus imperative to state that although, the perception of men and the society overall towards women has changed, still there are areas where women must be given a chance to display their skills and be acknowledged equally. One area where the change can be brought is the difference in wage of both. Men are paid higher for the same work as done by women. This must be changed. Challenges and unique aspects of same-sex relationships Challenges The primary challenge faced by same-sex couples is the unacceptable attitude of the society that includes family and peers as well (Bigner and Wetchler). Another challenge is the openness of couples in same-sex relationships. It may happen that one couple might openly accept their relationship status and preferences whereas the other might be reluctant to do so. This leads to internal disturbances that are unlike heterosexual couples. Uniqueness Results of numerous studies on same-sex relationships have shown that these relationships have certain unique aspects that heterosexual couples can learn. It has been found that same-sex couples are more affectionate and humorous when it comes to solving an argument (Gottman 132). The power of control amongst gay and lesbian couples is more balanced than that of heterosexuals. References: Aka, Figen. "An investigation into the self-handicapping behaviors of undergraduates in terms of academic procrastination, the locus of control and academic success."Journal of Education and Learning1.2 (2012): 288. Bigner, Jerry, and Joseph L. Wetchler.Relationship therapy with same-sex couples. Routledge, 2014. Deci, Edward L., and Richard M. Ryan. "Motivation, personality, and development within embedded social contexts: An overview of self-determination theory."The Oxford handbook of human motivation(2012): 85-107. Gelfand, Michele J., Chi-yue Chiu, and Ying-yi Hong, eds.Handbook of advances in culture and psychology. Vol. 5. Oxford University Press, 2015. Gottman, John Mordechai. "Gottman couple therapy."Clinical handbook of couple therapy(2015): 129-157. Higgins, Raymond L., Charles Richard Snyder, and Steven Berglas.Self-handicapping: The paradox that isnt. Springer Science Business Media, 2013. Ncbi.nlm.nih.gov. 2017, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4689589/ Smith, Korydon, ed.Introducing architectural theory: debating a discipline. Routledge, 2013.

Service Marketing Quality and Customer

Question: Discuss about the Service Marketing Quality and Customer. Answer: Introduction Alongside the enlivening to the mastery of administrations on the planet's economies, there is a developing accentuation in business rehearse on making important, significant client encounters. The significance of client experience administration is being touted in shopper markets, as well as in business-to-business settings where research demonstrates important client encounters and the subsequent emotional securities amongst clients and suppliers are more vital than judicious inspirations in generating client devotion (Wilson et al. 2012). Great client administration is one of the keys to accomplishment in any business, however is especially essential in the hotel business, where visitors are hoping for the staff to help them make their stay or visit as unwinding and agreeable as could be allowed. A terrible client administration experience could see a visitor put off from coming back to the hotel next time they visit, and additionally give awful surveys to loved ones. In any case, a great experience could well see them returning in the future and prescribe the hotel to others (Torres and Kline 2013). For hoteliers, figuring out how to continually enhance to meet exclusive standards and give great services is one thing they should not overlook. The client ought to be the focal point of their universe and administrations ought to be composed around them (Kimanuka 2016). Blueprint of Hotel Service Hotel administration industry plan is an administration outline speaking to an image depicting the administration framework that gives different individuals a comprehension of the administration advertised. It includes outline phases of an administration improvement and gives fine points of interest on the administrations advertised. The fundamental segments of hotel administration industry are client activities, front stage contact representative activities, backstage contact worker activities and bolster forms. The accompanying flowchart will demonstrate an essential administration outline of a hotel (Mok, Sparks and Kadampully 2013). Figure 1: Hotel service blueprint Source: As created by Author Front stage Functions Hotel administration industry offers expansive front stage administrations. In this situation, these front stage capacities will include the exercises done to address guest's issues. These capacities are fused in visitor cycle exercises. The exercises begin instantly with a client call to ask about space accessibility. Accomodation stays to be the most imperative office and the supervisor needs to administer every one of the exercises that are in the office (Djellal, Gallouj and Miles 2013). Figure 2. Elements of front desk operations Source: As created by Author These exercises incorporate room booking and reservations. The chief is in charge of guaranteeing his/her group working in this office is exceptionally qualified staff. Relational abilities and behavior of the group working in the greeting bay, gives the clients the initial introduction of the hotel. The work force ought to be welcome and considerate. The hotel administration is the way to the accomplishment of the hotel, as it needs to administer all the administrative elements of the considerable number of offices. Backstage Functions Figure 3. Elements of back stage operations Source: As created by Author Backstage flowchart is contained of administrative capacities rehearsed by the hotel administration group. These capacities incorporate the Audit division, housekeeping, upkeep in charge of keeping up the standard of the hotel offices, completing purchases and human asset capacities (Noe and Noe 2012). Every one of these positions is all equipped towards the upbeat stay of the guests. Moments of Truth in Hotel Service A moment of truth is characterized as the impression made by a client in his/her meeting or business exchange with a firm. In any business exchange all the more so in a hotel administration industry, there is cooperation between the visitors and the hotel administration, which is in charge of giving administrations (Nazir, Jamil and Mehmood 2014). From these connections, the client will have either a positive or a negative impression of the administrations offered by the hotel. A positive impression implies that the client can be normal back for more administrations. A negative impression made to the client implies that, the client may not be agreeable again in executing the business with the firm. In hotel administration industry, administration quality is an extremely significant perspective in deciding the long haul association with the visitors. To make the meeting visitors be incessant guests, the hotel needs to give remarkable administrations that will make the visitors return for additional. Since in accommodation industry the visitors need to cooperate with the administration staff at all levels, the work force must be extremely qualified with extraordinary characteristics. This implies, no exclusive they are required to hone inside their range of calling, however they require additional identities to manage different sorts of visitors (Wu and Ko 2013). The moments of truth in any hotel will include booking a room, looking at in and, hotel reservations and requesting, hotel serving, eating which covers the quality and amount of nourishment served and clothing gathering. These are a portion of the characteristics that most visitors would use to give a positive compliment around a hotel's administrations. The hotel administration needs a superior comprehension of the kind of administrations they offer and how their visitors see them. In the event that an hotel gets numerous visitors repeatedly, it's an indication that they are doing admirably as far as addressing the clients' needs and additionally offering fulfillment. As this can be utilized as one of the pointers to gage administration conveyance, the administration ought to likewise devise intend to know not degree their administrations presented their visitors for takeoff (Chin and Tsai 2013). This is supported by reaching a review on a few visitors and in addition having a book for them to leave remarks as they leave. Through the examination of these remarks, the administration can know how their administrations are being gotten and to what degree do they fulfill their visitors. Moments of truth can be a gage pointer that your hotel business is not living up to clients' desires. Additionally, as the visitors make the remarks as they leave, the administration is in charge of making changes to cook for the rising needs and desires. For example, very few visitors will be inspired by the way that they need to line while they are checking in. Truly, numerous travel long separations and are constantly drained as they look for some space to rest. Consequently, by making them line on hold is simply annoying them. The hotel administration must devise courses on the most proficient method to take care of the developing lines. That way, the administration can spare the awful picture of the hotel that is given to the visitors just in the event that there are such experiences. Determinants of Satisfaction or Dissatisfaction Administration quality is characterized as a method for overseeing business procedures to meet the clients expected necessities. In the hotel business, administration quality is fundamental since one; consumer loyalty the accommodation segment implies more business and client disappointment implies no business with the clients. Quality administrations in the business imply a fantastic stage for rivalry, adequacy and adaptability of the organization (Eid, 2013). For a hotel to offer quality administrations, it needs to embrace different components that have been being used and picking new ones to meet the steadily changing client needs. For instance, innovative progression has been a vital part of the business since the modernized frameworks are connected with high proficiency and adequacy granting the hotel business an advantage in administration conveyance. The administrations or items offered in any business needs to meet some set models that cut over the neighborliness business. In the present day world, quality results from the developing and expanding different client needs joined by expanding rivalry, market globalization and in addition mechanical progressions (Souto 2015). Investigating a model to build up the crevice that exists between the administration supplier and the shopper in hotels, different angles are set up that empower the administration to think of the exact certainties of administration quality estimation. To accomplish a consumer loyalty, hotels needs to meet the desires of the purchaser whereby the client may gage the administrations by contrasting and past administrations offered in different hotels went by previously (Tsiotsou and Goldsmith 2012). There exists a crevice between the administration quality and purchaser fulfillment in the hotel business and examined are a portion of the conceivable holes that may exist in an hotel and is spoken to in the model beneath (Eid 2013). Figure 4. Conceptual model of service quality in industries Source: Google (2016) One of the conceivable crevices is the learning hole. Information hole brings about the distinctions in learning administration and the genuine desires. When this distinction exists, the purchasers may wind up misunderstanding the data about the administration markets and additionally absence of criticisms from the suppliers. The other crevice identifiable is the correspondence hole. This hole emerges in when the hotel convey administrations that veer off with the guaranteed administrations amid an outer correspondence stage. We likewise have a standard hole that emerges when there is a distinction in learning administration of customer's desires and the administration conveyance (Meshack and Datta 2015). The administration, to guarantee correspondence crevice is secured, ought to do appropriate correspondence. Legitimate arranging by the hotel administration ought to likewise be done to guarantee the holes emerging from the learning hole and in addition, the apparent desires of the customers have been provided food for. All together for the hotels to succeed, they have to contact an intensive exploration to set up what the business sector needs. Theories of Service Quality Measurement We have five measurements of administration quality. Substance, resolute quality, responsiveness, affirmation and sympathy are the measurements of administration quality. Studies have distinguished that SERVQUAL is the model utilized for administration quality estimation (Abolghashem 2013); in any case, a few concentrates likewise contend that the heading of administration promoting is an exceptionally basic perspective under visitor services in hotel industry administration. Administration quality is immaterial contrasted with item quality and this shows a refined model of administration quality estimation. The legitimacy of SERVQUAL model has been flawed notwithstanding a few studies being in a position to look at it in the hotel business scope. Another size of administration quality in the cordiality business, called "HOLSERV," has three estimations: (1) workers, (2) physical assets, and (3) immovable quality (Sekulic and Mandaric 2014). Service-recovery Strategy Plan Hotels can experience the ill effects of administration conveyance emergency whereby most of the clients are not fulfilled by the sort of administration advertised. The little number of rehashed guests can demonstrate this over a given period. This means low productivity of the business by the day's end. Administration quality can be guaranteed so that numerous guests will come back again with considerably more opportunity to spend. In administration recuperation, best practices are the best technique to utilize. Best practices in the hotel business are the best administration recuperation device (Tan 2015). One of these administration recuperation apparatuses most hotels embrace is client recuperation. Client recuperation is a procedure extremely valuable for the organizations to get back a client who was disappointed. This is just appropriate once not over different disappointments. This can be accomplished by guaranteeing there is a reasonable treatment of the clients on the off chance that they were ineffectively taken care of by the hotel staff. Another apparatus is the procedure recuperation that involves changing the frameworks that the buyers trust that they do not convey to their desires. To the extent administration, recuperation should be possible; frameworks are extremely noteworthy concerning specific parts of administration conveyance (Alatsas and Vlad 2015). Other administration recuperation apparatuses incorporate representative recuperation that can be accomplished through constant preparing and enlistment of gifted and qualified staff done by the HR division. That way, the hotel staff is resolved to work for the accomplishment of the hotel targets and additionally addressing the client's needs. Additionally the departmental needs will be sufficiently cooked for. Conclusion Each hotel must have an administration group that puts to utilize the talked about viewpoints that have been largely embraced in the area. On the off chance, that the administration group is not in a position to put into utilization these components, and then it stands a shot of neglecting to address client's issues. In hotel industry, inability to live up to clients' desires implies that the gainfulness edge is diminished since consumer loyalty is a center part of business achievement in the area. Hotel industry achievement is credited to the administrative abilities embraced by the administrative group. In the advanced hotel industry, a great deal of changes has occurred contrasted with the 1990s business. Hotels innovative progression is one of the exceptional changes that has made the administrative work less demanding. Different perspectives that have been embraced are globalization, intensity and virtual markets. Hotels that have received every one of these angles would scale u p the statures of achievement. References Abolghasem Gorji, H., Tabatabaei, S.M., Akbari, A., Sarkhosh, S. and Khorasan, S., 2013. Using the service quality gap's model (SERVQUAL) in Imam Khomeini teaching hospital: 2012.Journal of Health Administration,16(51), pp.7-18. Alatsas, P. and Vlad, E., 2015. The Application of Six Sigma in the Hospitality Industry.Educational Strategies for the Next Generation Leaders in Hotel Management, p.73. Chin, J.B. and Tsai, C.H., 2013. Developing a service quality evaluation model for luxurious restaurants in international hotel chains.Total Quality Management Business Excellence,24(9-10), pp.1160-1173. Djellal, F., Gallouj, F. and Miles, I., 2013. Two decades of research on hotelovation in services: Which place for public services?.Structural Change and Economic Dynamics,27, pp.98-117. Eid, R. ed., 2013.Managing customer trust, satisfaction, and loyalty through information communication technologies. IGI Global. Google.co.in. (2016). Google. [online] Available at: https://www.google.co.in/?gfe_rd=crei=9w_tV9W7DtKlvwTL367ABQgws_rd=ssl [Accessed 29 Sep. 2016]. Kimanuka, O. 2016. Why customer service in hospitality industry is everything. [online] The New Times Rwanda. Available at: https://www.newtimes.co.rw/section/article/2014-12-12/183956/ [Accessed 29 Sep. 2016]. Mbuthia, S., Muthoni, C. and Muchina, S., 2013. Hotel Service Quality: perceptions and satisfaction among domestic guests in Kenya.Arabian Journal of Business and Management Review (Oman Chapter),2(8), p.22. Meshack, H.E. and Datta, S.K., 2015. Assessing the effects of service quality and customers satisfaction a study of hotels in Arusha as a tourism destination.International Journal of Advertising,14, pp.297-313. Mok, C., Sparks, B. and Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Torres, E. and Kline, S., 2013. From customer satisfaction to customer delight: Creating a new standard of service for the hotel industry.International Journal of Contemporary Hospitality Management,25(5), pp.642-659. Nazir, S., Khan, S., Jamil, R.A. and Mehmood, Q.S., 2014. Impact of customer relationship management on customer satisfaction in hoteling industry.Journal of Management Info,3(1), pp.84-98. Noe, R. A., Noe, R. A., 2012., Human resource management: Gaining a competitive advantage. New York: McGraw-Hill Irwin. SekuliÑ , D. and MandariÑ , M., 2014. Models for measuring services quality and customer satisfaction in hotel industry.à Ã‚ Ãƒ Ã‚ ºÃƒâ€˜Ã¢â‚¬Å¡Ãƒâ€˜Ã†â€™Ãƒ Ã‚ °Ãƒ Ã‚ »Ãƒâ€˜Ã…’à Ã‚ ½Ãƒâ€˜Ã¢â‚¬â€œ à Ã‚ ¿Ãƒâ€˜Ã¢â€š ¬Ãƒ Ã‚ ¾Ãƒ Ã‚ ±Ãƒ Ã‚ »Ãƒ Ã‚ µÃƒ Ã‚ ¼Ãƒ Ã‚ ¸ à Ã‚ µÃƒ Ã‚ ºÃƒ Ã‚ ¾Ãƒ Ã‚ ½Ãƒ Ã‚ ¾Ãƒ Ã‚ ¼Ãƒâ€˜Ã¢â‚¬â€œÃƒ Ã‚ ºÃƒ Ã‚ ¸, (8), pp.480-487. Souto, J.E., 2015. Business model hotelovation and business concept hotelovation as the context of incremental hotelovation and radical hotelovation.Tourism Management,51, pp.142-155. Tan, J., 2015. Impacts of service hotelovation in the Australian luxury hotel sector.CAUTHE 2015: Rising Tides and Sea Changes: Adaptation and Hotelovation in Tourism and Hospitality, p.726. Tsiotsou, R.H. and Goldsmith, R.E., 2012.Strategic marketing in tourism services. Emerald Group Publishing. Wilson, A., Zeithaml, V.A., Bitner, M.J. and Gremler, D.D., 2012.Services marketing: Integrating customer focus across the firm. McGraw Hill. Wu, H.C. and Ko, Y.J., 2013. Assessment of service quality in the hotel industry.Journal of Quality Assurance in Hospitality Tourism,14(3), pp.218-244.

Battle Of Gettysburg Essay Research Paper Collin free essay sample

Battle Of Gettysburg Essay, Research Paper Collin Greenwood Mr. Baker Awards History 24 April 2000 The Battle of Gettysburg? The Turning Point of the Civil War Gettysburg was the turning point of the American Civil War. This is the most celebrated and of import Civil War Battle that occurred over three hot summer yearss, July 3, 1863, around the little market town of Gettysburg, Pennsylvania. More significantly Gettysburg was the clang between the two major American Cultures of their clip: the North and the South. The causes of the Civil War, and the Battle of Gettysburg, one must understand the differences between these two civilizations. The Confederacy had an agricultural economic system bring forthing baccy, maize, and cotton, with many big plantations owned by a few really rich white males. These proprietors lived off the labour of sharecrop farmers and slaves, bear downing high dues for usage of their land. The Southern or Confederate Army was made up of a group of white males contending for their independency from federal northern dictates ( The History Place Battle of Gettysburg 1 ) . We will write a custom essay sample on Battle Of Gettysburg Essay Research Paper Collin or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The Union economic system was based on fabrication, and even the minorities in the North were better off than those in the South most of the clip. The Northern politicians wanted duties, and a big ground forces. The Southern plantation proprietors wanted the exact antonym. The South was contending against a authorities that they thought was handling them below the belt. They believed the Federal Government was overtaxing them, with duties and belongings revenue enhancements doing their life manners even more expensive than they already had been. The North was contending the Civil War for two grounds, foremost to maintain the Nation unified, and 2nd to get rid of bondage. Abraham Lincoln, the commanding officer and head of the Union or Northern forces along with many other Northerners believed that bondage was non merely wholly incorrect, but it was a great humiliation to America. Once can see that with these differences a struggle would certainly happen, but non many had predicted that a matured war would breakout. One did and after three bloody and dearly-won old ages for both sides we come to the day of the month of July 1, 1863. Before the conflict, major metropoliss in the North such as Philadelphia, Baltimore, and even Washington, were under menace of onslaught from General Robert E. Lee? s Confederate Army of Northern Virginia which had crossed the Potomac River and marched into Pennsylvania. On Tuesday forenoon, June 30, an foot brigade of Confederate soldiers seeking for places headed toward Gettysburg ( The History Place Battle of Gettysburg 2 ) . The Confederate commanding officer looked through his field spectacless and spotted a long column of Federal Cavalry heading toward the town. He withdrew his brigade and informed his superior, General Henry Heth, who in bend told his superior, A.P. Hill, he would travel back the undermentioned forenoon for places that were urgently needed. The conflict began on July 1, 1863, when some of General Ambrose Powell Hill? s progress brigades entered the town of Gettysburg Pennsylvania looking for places ( The History Place Battle of Gettysburg 2 ) . Because of General Stuart? s failure to finish his mission of tracking the Union ground forces, Hill? s military personnels encountered a Union horse division commanded by Major General John Buford ( Microsoft Encarta Battle of Gettysburg 2 ) . During conflict in forepart of Cemetery Hill, General Hill was faced with obstinate opposition from the Union forces seeking to keep until the remainder of the forces could get and assist out. The contending went on until General Richard S. Ewell arrived and forced the federal military personnels to withdraw to better land Southeast of Gettyburg ( The History Place Battle of Gettysburg 2 ) . Although the Confederates won the twenty-four hours, Ewell made the error of non leting General Hill to coerce the Union forces back farther go forthi ng the Union military personnels with higher land, and that is the decision of twenty-four hours one. On the undermentioned twenty-four hours, July 2, General George Meade, commanding officer of the Union Army of the Potomac arrived, along with the bulk of the ground forces. He formed his forces in a widely recognizable horseshoe formation, anchored at Big and Little Round Top on the West, Culp? s Hill on the East, and got positioned in behind a rock wall along Cemetary Ridge ( Funk A ; Wagnalls Encyclopedia Vol. 11 pg. 384 ) . The big Union forces faced an ad-hoc formation of Southern Troops fixing for a headlong onslaught ( The History Place Battle of Gettysburg 2 ) . The Confederate forces approximately mirrored the Union line, commanded left to compensate or East to West by James Longstreet, Amrose Powell Hill, and Richard Ewell. Determined to destruct the Army of the Potomac, and stop the war rapidly Confederate General Robert E. Lee ordered an onslaught over the protests of James Longstreet, who was a major force in defensive warfare assorted with strategic violative motion ( Microsoft Encarta Battle of Gettysburg 2 ) . The doomed onslaught was delayed legion times, finally acquiring under manner merely earlier noon and neglecting one time once more in a short clip period afterwards. Confederate additions of land were limited to a Prunus persica grove and an country called Culp? s Hill, which was lost to a counter onslaught by Union forces ( The History Place Battle of Gettysburg 2 ) . Major losingss were suffered in forces, equipment, ammo, and morale. The 2nd twenty-four hours ended with planning for the 3rd and concluding twenty-four hours of this climatic conflict. General Meade and the Federal forces believed an onslaught would come, but expected an onslaught to come in the same topographic point as earlier that twenty-four hours ( The History Place Battle of Gettysburg 2 ) . Curiously, given a big sum of losingss to forces traveling against Longstreet? s foremost a ttack, the military personnels led under the bid of Colonel Chamberlain were moved to the centre of the line, which, they were promised, was certain non to see much action on July 3rd. General Lee was determined to strike at the centre of the Union Line believing that Meade would travel most of his forces to sure up the wings that hardly held on the 2nd, and so stoping twenty-four hours two. The forenoon of July 3rd was non filled with much action with the exclusion of light barrage by both sides ( Funk A ; Wagnalls Encyclopedia Vol. 11 pg. 384 ) . Fixing for Southern onslaughts were delayed, but the halfhearted onslaught began about noon with the ill-famed Pickett? s charge. Major General George Pickett, and division commanding officer Longstreet, led about 30,000 work forces across 100s of paces of unfastened Fieldss, across a route and a figure of fencings, and up the side of Cemetery Ridge, all the clip under tremendous fire from Union cannons and muskets ( The History Place Battle of Gettysburg 3 ) . This onslaught and its accomplishments, which little parts did infact range or even traverse the wall in the face of such overpowering odds are an unbelievable testimonial to the leading of General Lee, Longstreet, and Pickett, among a figure of others, every bit good as the great spirit of the Confederate military personnels. One must non bury to advert, nevertheless, the heroic base by the Union military personnels, from the first twenty-four hours and the Cavalry of John Buford to the 3rd twenty-four hours and the combined attempt of the full Potomac Army ( Microsoft Encarta Battle of Gettysburg 2 ) . Even if non other factors influenced the onslaught, due to the figure and firepower of the entrenched Union military personnels ; the assault was traveling to neglect and was destined to neglect. On the dark of July 3rd, General Robert E. Lee and the Confederate Army began their retreat back to Virginia. During the dearly-won three yearss the Union casualties were 3,070 soldiers killed, 14,497 wounded, and 5,434 captured or losing ( The History Place Battle of Gettysburg 4 ) . The Confederacy suffered 2,992 deceases, 12,706 wounded, and 5, l50 captured or losing ( The History Place Battle of Gettysburg 4 ) . Gettysburg had of import psychological effects, every bit good as, destroying the South? s morale and doing the North to observe a great tri umph. The dark of July 3rd and into the following twenty-four hours, Saturday, July 4th, Confederate wounded was loaded aboard waggons that began the journey back toward the South. Lee was forced to abandon his dead and get down a long, slow backdown of his ground forces back to Virginia. Union Commander Meade, out of weariness and cautiousness, did non instantly go after Lee, acquiring President Lincoln really angry who wrote a huffy missive to Meade, which was neer delivered, stating he missed an chance to stop the war at this case ( The History Place Battle of Gettysburg 4 ) . Although the casualties were fundamentally equal, the Battle of Gettysburg was the 2nd and last great invasion the of the North, for the South had neither weaponries nor Numberss to go on an assault, but the War dragged on for two more old ages. On November 19, President Lincoln went to the battleground to give it as a military graveyard. He spoke for a short period of clip presenting what is called the Gettysburg Address, surprising many nowadays in the audience with its shortness and go forthing others rather unimpressed, but over clip the address has come to typify democracy as we know it today ( Funk A ; Wagnalls Encyclopedia Vol. 11 385 ) . The Battle of Gettyssburg was a turning point because the South was urgently trusting on that War for supplies and possibly assist from an outside beginning. They felt if they would hold won that conflict they would hold been able to win the war when before they were merely trusting to hang with the alleged well-prepared Union Army. The North needed a good, difficult fought conflict on their portion because up until this point they had been work forces handled and out strategized. The Civil War was expected to be a speedy conflict easy won by the stronger northern ground forces but had dragged on for old ages.

Pros and Cons of Planting Mimosa in Your Yard

Pro's and Con's of Planting Mimosa in Your Yard Albizia julibrissin, also called silk tree, was introduced into North America from China where it is a native species. The tree along with its  silk-like flower arrived in North America in 1745 and was rapidly planted  and cultivated for use as an ornamental. Mimosa is still planted as an ornamental because of its fragrant and showy flowers but has escaped into the forest and now considered an invasive exotic.  Mimosas ability to grow and reproduce along roadways and disturbed areas and to establish after escaping from cultivation is a major problem.  Mimosa is considered an exotic invasive tree. The Beautiful  Mimosa Flower and Leaf Silk tree has showy and fragrant pink flowers that are just over an inch long. These lovely pink flowers resemble pompoms, all of which are arranged in panicles at the ends of branches. These beautiful flowers appear in abundance from late April to early July creating a spectacular sight that enhances its popularity. These flowers are the perfect color  pink, they have a pleasant fragrance and are very attractive during  spring and summer flowering. They can also be a mess on property under the tree. The abundant  fern-like leaf also adds a bit of magic and is unlike many, if any, of the North American native trees. These unique leaves make Mimosa popular to use as a terrace or patio tree for its light-filtering effect with dappled shade and a tropical effect. Its deciduous (loses its leaves when dormant) nature allows the sun to warm during cold winters. These leaves are finely divided, 5-8 inches long by about 3-4 inches wide, and alternate along the stems. Growing Mimosa Mimosa grows best in full sun locations and is not peculiar to any particular soil type. It does have a low  tolerance for salt and grows well in acid or alkaline soil. Mimosa is drought tolerant but will have a deeper green color and more lush appearance when given adequate moisture. The tree lives on dry-to-wet sites and tends to spread along stream banks. It prefers open conditions but can persist in the shade. You will seldom find the tree in forests with full canopy cover, or at higher elevations where cold hardiness is a limiting factor.   Why You Should Not Plant Mimosa Mimosa is short lived and very messy. It, in a very short time, shades large areas in the landscape which inhibit  sun-loving shrubs and grasses. Seed pods litter both the tree and the ground, and the tree is considered an invasive species in  North America. The seeds readily germinate and seedlings can cover your lawn and the surrounding area.  The mimosa flower, to be honest, is beautiful but if the tree is shading outside property or over automobiles, you will have a major annual cleaning problem through the flowering season. The wood of mimosa is very brittle and weak and the multiple spreading branches are prone to breakage. This breakage is a major factor in its limited ability to live a long life. In addition to the breakage, the tree attracts webworm and vascular wilt which leads to an early demise. Typically, most of the root system grows from only two or three large-diameter roots originating at the base of the trunk. These can raise walks and patios as they grow in diameter and make for poor transplanting success as the tree grows larger. Redeeming Features Mimosa is a handsome tree with beautiful silk-like flowers.Mimosa is tolerant of drought and alkaline soils.

History Assignment Example | Topics and Well Written Essays - 250 words - 4

History - Assignment Example Preparation of United States was scornfully insufficient for the warfare. Disasters occurred at the part of America as the force leaded by General William Hull had to surrender to the Canadian force headed by Isaac Brock. Then again the American Army showed good performance on the seas. Constitution achieved victory over Guerrià ¨re and Macedonian was taken over by America and these two are considered the most glorious achievements of the warfare although in 1813 the British supremacy was established on the sea war. In 1813, September, America got the victory at Lake Erie and it paved the path of advancements of United States against the rivals. During the initial months of the year 1814 the economical condition and the supply of resources suffered decline which made the prospects gloomy for America. New England took a hostile approach and Napoleon came back to Europe which helped Britain to invest more power in the ongoing war. In 1814, September, the British fleet was conquered ne ar Plattsburgh. In the month of August the British army made an expedition to the Chesapeake Bay and won at Bladensburg. They burnt the White house and the capitol city Washington. But the victory of Britain was stopped at Fort McHenry near Baltimore. The force of Jackson moved towards New Orleans in Louisiana in the month of November, 1814. Within the period of December 1814 to January 1815, the city was defended from the huge British force headed by â€Å"Major-General Sir Edward Pakenham†. After the â€Å"Treaty of Ghent† the british army stopped further attacks on New orleans. According to Madison US was very much capable of defending themselves and also to capture a large share of Canada at the time of Napoleon’s defeat. Canadian colonies did not have much force from the British. The problems of the Northwestern Frontier were resolved temporarily by the â€Å"Jay Treaty†

Livecos Case Study Essay Example | Topics and Well Written Essays - 2000 words

Livecos Case Study - Essay Example The strategy by madam Isolda has led to several effects that are felt by departments, human resource and information management. The strategy was deemed a viable change in the organization but led to a completely different scenario. There were complaints from the departments that they were not considered in the merge and their views were not sought. It has been a blame game with the human resource complaining about the information management being so critical and the latter complaining of the former being so much. Both departments complained that they never valued the work or even dint know the work of the other. The aim of merging these two departments was part of the strategic management responsibility of ensuring greater efficiency and effectiveness of the organization. On the contrary, the organization’s employees became less productive even than before. The employees lost their focus since the transition from a deadline meeting team changed to a normal days routine of get ting to work at 8.30 and out at 5.30.Liveco has experienced a huge loss of workforce, which has led to employees terminating their employment contracts. The primary reason for the termination given by most of the employees was the unfavorable working conditions at Liveco. These problems have led to the fall in the Liveco organization and a layered strategy as suggested by Madam Isolda should be used to improve the current situation. Sincerely yours, (Insert Name) Table of contents Executive summary 5 Introduction 5 Literature review 6 Methodology 8 Results and findings. 10 Analysis 10 Evaluation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 12 Conclusion and Recommendation†¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..13 References 14 1. Executive summary Merging two departments in Liveco Company with the aim of improving the working environment of the employees and the undertakings of the firm was met by a negative attitude, which led to the fall in profitability. Employees did not feel a sense of belonging, satisfaction, and motivation and ended up terminating their employment at Liveco. This report analyses the cause of the effects of the change effected by Isolda, human resource manager, and what she could have done to impose the change in the organization to be met with a positive attitude. This report analyses the different methodologies used to make changes in an organization, both diagnostic where analytical model is used and a control model, and captures where Madam Isolda went wrong. A conclusion on the change at Liveco is made and possible future solutions given in the recommendation to avoid such proble ms. 2. Introduction Organizations’ change is mostly inevitable and is used to ensure that the organization has a longer life and makes future progress. If it is anticipated, then individuals in the organization can prepare to manage it and still find satisfaction in their work (Armstrong, 2006). On the contrary, if the change is abrupt, accommodating the change might be a task for everyone in the organization and might lead to its failure. A change is a strategy brought in by the Human Resource managers. They should help the other managers and employees cope with the change of dynamics in the organization. If not accepted in the right way, the change can mean the adoption of that strategy has failed,